Privacy Policy

Effective Date: 09/11/2024

Warren’s Pharmacy is dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://warrenspharmacy.co.za/ (the “Site”), and use our services. By accessing or using our Site, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information from customers and visitors:

a. Personal Information
This may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Medical information (as necessary for providing pharmacy services)

b. Non-Personal Information
This includes browsing data, cookies, IP addresses, device type, and interaction with the Site.

2. How We Use Your Information

We use your information to:

• Process orders and payments.
• Provide pharmacy services, including prescription fulfillment.
• Send promotional emails or newsletters (with your consent).
• Improve our products and services.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us with payment processing, order fulfillment, and customer support.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, safety, or property of our business or customers.

4. Data Security

We implement various security measures to protect your personal information. While we strive to safeguard your data, no system is 100% secure, and we cannot guarantee absolute security. We encourage you to take your own precautions, such as using strong passwords.

5. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small files placed on your device to collect data about your Site usage. You can disable cookies through your browser settings; however, this may impact Site functionality.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your data unless required for legal reasons.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at info@warrenspharmacy.co.za.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend checking this page periodically to stay informed of any updates.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Warren’s Pharmacy
71 Main Road, Fish Hoek, Cape Town, South Africa
+27 21 782 1101
info@warrenspharmacy.co.za